Mastering Short Notice Cancellations
Sneak Peak
In modern-day practice, it’s nearly impossible to come by a patient who doesn’t have access to a smartphone. Reaching your patients has never been easier, so why is it hard for groups and practices to reduce, or prevent, last-minute cancellations? Before we can strategize ways to improve appointment fulfillment, we need to look at the broader reasoning behind why patients cancel.
Topics Covered in the Article
- Is technology interfering with your patient interactions?
- Why do patients no show or cancel?
- What are some strategies that you can use to manage your short-notice cancellations?
- How can RecallMax short-notice lists empower your team?